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Support2023-11-09T13:11:28-06:00

Our friendly staff will be happy to help you resolve your issues!

Hardware Overview, Basic Usage and Boundary Setup

Visual Usage Guide

2-Page Usage Guide

Pico Neo 3 Overview

General Safety Tips

How to StreamCast

How to Setup Room Boundary

Tutorial Videos

Buddy Check Module

Pump Ops Module

Fire Extinguisher Module

Stopping the Flow of a Sprinkler

Emergency Lighting Module

Rope and Tool Ventilation Module

Hydrants

Passenger Vehicle Fire Module

Vehicle Extrication Module

Control Valves Module

Radio Communication Module

Controlled Breathing Module

Ladder Truck Module

FAQ

Can we Demo your Firefighter Training Software?2024-02-16T21:39:45-06:00

Yes! If have access to a Meta Quest 2, Meta Quest 3 or Meta Quest Pro you can install our Emergency Academy app for free.  It comes with a free Fire Extinguisher Training module, and provides a great insights into our approach to AR and VR Training.

You can find detailed instructions and more info about Emergency Academy at https://www.virtuallytheretraining.com/emerg-academy/

As well, you can contact us to book a no-obligation trial of Emergency Academy with every module unlocked, so you and your team can evaluate our training solutions before you buy.  Contact us to book today!

Is firefighting VR training safe?2023-04-04T16:09:07-05:00

Firefighting VR training is a low-risk training method in a controlled, consistent environment. It eliminates the risks associated with live-fire training and reduces the risk of firefighter injuries and fatalities during training exercises.

Who can benefit from firefighting VR training?2023-04-04T16:08:29-05:00

Fire departments, cities, and colleges across Canada and the US use firefighting VR training. It is a great way for trainees to learn new skills and for veterans to refresh skills in a low-risk, low-resource environment. It can also be used for corporate training, public education events, firefighting and safety expos, and more.

How does VR training compare to traditional training methods?2023-04-04T16:08:07-05:00

VR training has been shown to lessen learning curves of new skills, decrease error rates in performance, and nearly double the memory retention of traditional means. It also eliminates the risks associated with live-fire training and reduces the cost and time required for traditional training methods.

What are the benefits of firefighting VR training?2023-04-04T16:07:42-05:00

The benefits of firefighting VR training include 24/7 availability, no mess to clean up, no exposure to carcinogens or pollution, low risk training in a controlled, consistent environment, adherence to NFPA guidelines, the ability to train a range of skills, real-time pass/fail feedback, and the ability to introduce a younger generation to firefighting.

How does firefighting VR training work?2023-04-04T16:07:17-05:00

Firefighting VR training typically involves using a wireless VR headset and hand controllers to navigate and interact with a virtual environment. Users can walk around the virtual world by walking around the real world and use hand controllers to intuitively interact with the virtual world. In-sim skillsheets show real-time pass/fail feedback, and users can stream wirelessly to smart TVs, phones, and web browsers.

Who uses firefighter training simulators?2023-04-04T16:06:17-05:00

Fire departments, cities, and colleges across Canada and the US use firefighter benefit from our training solutions.

What are the benefits of using firefighter training simulators?2023-04-04T16:05:39-05:00

The benefits of using firefighter training simulators include the ability to train 24/7, catch up on missed training, prepare for upcoming events, and practice for upcoming tests. They also offer a low-risk training environment that adheres to NFPA guidelines, and they can be used to introduce a younger generation to firefighting. Virtual reality training has shown to lessen learning curves of new skills, decrease error rates in performance, and nearly double the memory retention of traditional means.

What skills can be trained using firefighter training simulators?2023-04-04T16:05:18-05:00

Skills that can be trained using firefighter training simulators include fire extinguishers, pump ops, passenger vehicle fire, main control valves, vehicle extrication, rope and tool, hydrants, sprinklers, conservation of air, radio communications, emergency lighting, PPE buddy checks, paramedic assist, and public education. More skills are in development, like IC Scene Size-up and Interior Fire Attack.

What are firefighter training simulators?2023-04-04T16:04:22-05:00

Firefighter training simulators are virtual reality systems that allow firefighters to train a range of skills in a controlled, consistent environment. These simulators use the latest wireless VR all-in-one headsets and hand controllers to provide trainees with an intuitive way to interact with the virtual world.

What are the benefits of your training simulators?2020-07-23T13:43:10-05:00

Imagine if you had unlimited houses to burn down to train in, or if you had a never ending supply of cars to practice extrication on. As you can guess, no fire department’s budget could ever support this. But with simulators, that is exactly what you get… an extensive selection of complex and involved training scenarios that you can run over and over as many times as you want, without any additional costs.

Additionally, unlike real world training, simulators offer little risk of injury. And, best of all, you can run these complex and normally resource-intensive scenarios even when you are alone or with a small group. Keep fresh on select skills, or prep for an upcoming exercise without the need to coordinate your entire hall.

Is this a video game?2020-07-23T13:40:06-05:00

While there are a number of overlaps between games and simulators, there are also a number of key differences. Video games are for entertainment, while training simulators are for education. Simulators are tools, whereas video games are toys.

As well, some scenarios created in our training simulators are designed to recreate the emotional stresses faced on real calls and are not suited for general audiences.

Is this product designed to replace traditional training?2024-04-11T09:34:37-05:00

No. Training simulators are designed to supplement your training regime. By reinforcing key concepts and giving immediate feedback, our simulators can better prepare you the regularly scheduled real-word training you still need to do.

Contact Support

Email: support@virtuallytheretraining.com

Phone: 1 (844) 777-FIRE

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